Confidence != Perfection;
Confidence != Arrogance.Hide(Inferiority);
What do we do when a user asks for a facility for a matter of convenience and where the cost of providing such convenience far outweighs the value of the time saved from the convenience?
There's a dictum that states: "Customer is King." If we want to be responsible subjects to our king, it is our duties to say to the King: "Your Majesty, if you wear this 'clothes' you will be naked; is that what you really want?" and instead of: "Yes Your Majesty, we will use the finest invisible silk thread to match the invisible royal garb you ordered."